Maintenance
Responsible Maintenance Notice: As a resident of Linton Public Housing Authority, kindly be reminded that the maintenance of your apartment is your responsibility. Promptly report any damages or issues concerning the property or your apartment to ensure timely resolution.
Remember, if it goes unreported, we may not be aware of the issue. Your cooperation is essential in maintaining a safe and well-kept living environment for all residents.
Routine Maintenance
For routine maintenance, call the office at (812) 847-8254 during normal office hours 8:30 a.m. - 4:00 p.m.
Maintenance problems after hours or on weekends should be reported immediately the next business day.
Calls for repairs are prioritized and responded to in order of urgency.
If needed work is due to normal wear and tear, the tenant will not be charged. If a resident, family member, guest or visitor is responsible for the problem or damage, a charge will be assessed.
Emergency Maintenance
For emergency maintenance problems when the office is closed, staff can be reached at the following number: (812) 847-8254 ext. 4
If the emergency is life threatening, call 911.
WORK ORDER POLICY
All work orders are prioritized and completed based on the following:
- Emergencies - no heat, no water, toilet overflowing, etc.
- Routine 1 - furnace making noise, faucet leaking slowly, drain stopper not working, etc.
- Routine 2 - light bulbs to be replaced, door sweep adjustments, etc.
When Calling in an Emergency Problem After Hours
- Leave your full name, apartment number, phone number and description of the problem.
- You need to be present when maintenance arrives to answer questions about the emergency.
- Remain by the phone in the event maintenance staff needs to call you.
Examples of Emergencies
- Sewer problems - toilet not working, drains backing up
- Broken water pipes
- Loss of Electricity - other than during inclement weather or scheduled shut-off by the utility company
- No heat during severe cold weather
- Refrigerator problems - do not overload with food, this will prohibit air flow which is needed for proper operation. The LHA does not replace food spoilage in the event of refrigerator failure.
Lock-Outs
Only members of the household who are on the lease will be permitted entry. Be prepared to identify yourself.
You're patience is required, we'll help you out as soon as we can.
We assess charges for lock-outs.
Schedule of Maintenance Charges
Tenants will be charged for repairs that are a result of damage caused by a tenant, family member, guest, or visitor and any unreported maintenance issues. A schedule of maintenance charges was provided to you at lease up and a copy is posted at the office.
